Certificate IV in Business

Program Code                                                                         BSB40215


CRICOS Course Code                                                             0101737


Course Duration                                                                     26 weeks (Including catch up class, reassessment and course breaks).


Delivery Mode                                                                         Internal face to face


Campus Location and Delivery Site                                   337-339 La Trobe street & 338 Queen Street, Melbourne 3000


Course Description

This program provides an alternative pathway for high school students to pursue their desire learning goal into tertiary study. This course can be offered as a package: Certificate IV in Business + Diploma of Business. Students completing this pathway may receive credit exemptions in Bachelor programs at GBCA’s partnering universities and higher education providers. Students completing this program will possess work ready and fundamental skills in communication, technology skills, collaboration and problem solving etc. that are suitable for the following job title:
• Human resources assistant
• Customer service representative
• Administrative assistant
• Receptionist

Entry Requirements

Academic requirement: Completion of Australian year 11 or equivalent or satisfy the LLN requirement of the program

Language requirement: Minimum of IELTS 5.0 or equivalent, or successfully complete the GBCA EAP1 ELICOS program.

Material Requirement

Students are required to bring their own laptop with Microsoft Office 2007 or a later version installed for face to face classes.

Course Structure

Unit Code Unit Name
BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet
legislative requirements
BSBADM405 Organise meetings
BSBCUS402 Address customer needs
BSBCUS403 Implement customer service standards
BSBMKG413 Promote products and services
BSBRES411 Analyse and present research information
BSBITS411 Maintain and implement digital technology
BSBITU401 Design and develop complex text documents
BSBINM401 Implement workplace information system
BSBCMM401 Make a presentation

Assessment Methods

A variety of assessment methods will be used throughout the course, including: Written Questions,
Role Plays, Case Studies, Project, or Verbal Questioning.

Intake Dates

For more intake dates, please click the links below:

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