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Certificate III in
Individual Support

Domestic Students

Certificate III in Individual Support outline (Domestic)

Course Code: CHC33015

What can I do with a Certificate III in Individual Support?

This qualification reflects the role of workers in the community and/or residential setting who follow an individualised plan to provide person-centred support to people who may require support due to ageing. Work involves using discretion and judgement in relation to individual support as well as taking responsibility for own outputs.  Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support. Graduates from this program can work as personal care worker, aged and disability support worker in: Aged care centres, nursing homes, retirement villages, residential aged care facilities or home care.

To achieve this qualification, candidates must have completed both theory assessments and at least 120 hours of work as detailed in the assessment requirements of the units of competency.

Potential job opportunities for graduates for this course include:

  • Child or Youth Residential Care Assistant 
  • Community Worker 
  • Personal Care Assistant 
  • Residential Care Officer 
  • Support Worker in Aged Care facilities 

Entry requirements

Entry requirements:

  • Satisfactory numeracy and literacy skills to undertake Certificate III in Individual Support course, or
  • Mature age and have sufficient work experience to successfully undertake this course

Vocational placement requirements:

Before commencing vocational placement, all students must process a current Police Check and complete the simulation tasks for units:

  • CHCCCS011 Meet personal support needs
  • HLTWHS002 Follow safe work practices for direct client care
  • HLTINF001 Comply with infection prevention and control policies and procedures

Students are required to complete at least 120 hours of work placement as part of course requirements. We understand the industry and will assist you in finding Work Placement. GBCA work placement coordinator, GBCA trainers and the student will work collaboratively in securing a work placement.

Once you are marked satisfactory in the required units, you apply for work placement by completing an online placement application form. You can indicate your availability and preferred location. We endeavour to place you in an aged care facility and/or disability facility and/or community care setting of your choice, however, we cannot guarantee this as it depends on the availability in the facilities of your preferred location.

Once you submit your form, all parties will work towards securing a place for you.
Remember, Aged care facilities and/or Disability and/or community care facilities prefer students who are both flexible and reliable.
On average, it takes approximately 4 weeks to secure a work placement.

The Fair Work Act 2009, under the definition of Vocational Placement in section 12 outlines the rules restricting unpaid work. The Fair Work Ombudsman provides a clear explanation of these rules in the Internships, Vocational Placements & Unpaid Work Fact Sheet.  

Due to the requirement to complete the vocational placement, a final outcome for each unit would not be provided until the relevant component of vocational placement had been completed.

How long does it take to do Certificate III in Individual Support?

Course duration:

The course will be delivered over a maximum of 52 weeks including holidays

Schedule: 2 session per week

Assessment methods

Written Questions, Cultural research, Roleplay, Culture Reflections, Case studies, Workplace Observation, Simulation task, Workplace Improvements, Work placement project, Project, workplace Journal and portfolio, Work placement Task, Supervisor report.

Can I Study Certificate III in Individual Support Online? Yes You Can!

GBCA is currently offering students the option to study Certificate III in Individual Support Online or on-campus during the pandemic.

You can also study this course in blended delivery mode (Online and Face to Face) or on-campus as well.

Is this Course Government Funded?

Certificate III in Individual Support is delivered with Victorian and Commonwealth Government funding under the Skills First Program. Individuals with disabilities are encouraged to apply for training subsidised through the Skills First Program.

For more information about our government-funded courses, please visit The Skills Funding Page

CHCCCS015Provide individualised support
CHCCCS023Support independence and wellbeing
CHCCOM005Communicate and work in health or community services
CHCDIV001Work with diverse people
CHCLEG001Work legally and ethically
HLTAAP001Recognise healthy body systems
HLTWHS002Follow safe work practices for direct client care
CHCAGE001Facilitate the empowerment of older people
CHCAGE005Provide support to people living with dementia
CHCCCS011Meet personal support needs
CHCDIS002Follow established person-centred behaviour supports
CHCCCS006Facilitate individual service planning and delivery
HLTINF001Comply with infection prevention and control policies and procedures

Course Factsheet

Course Accreditations

Nationally Recognised Training
Australian Qualification Framework

Apply Now To Study
Certificate III in Individual Support

Diploma of Interpreting (Spanish-English) Student - Study with GBCA
In the realm of aged and disability care, the presence of individual support workers or personal support workers plays an absolutely indispensable role. These compassionate caregivers are like guardian angels, diligently creating a cocoon of comfort and safety around those who are ailing, elderly, or facing various physical and mental hurdles. Their unwavering commitment ensures that each person receives the tender love and care they truly deserve.

In the realm of aged and disability care, individual support workers or personal support workers are indispensable champions for those facing diverse challenges. They compassionately serve individuals who have encountered life’s trials, be it from birth, illness, or accidents. Their tender care extends to those bravely facing terminal illnesses, and they provide unwavering support to those with emotional or cognitive impairment due to substance abuse.

Moreover, these devoted caregivers lend a helping hand to the elderly, assisting them with motor skills or mobility issues that come with old age. They stand by those who have undergone specific treatments or therapies, guiding them through their journey of recovery. Furthermore, they serve as beacons of hope and healing for those who bear emotional, physical, or mental trauma from past experiences of abuse.

In all these circumstances, individual support workers are like empathetic pillars, providing comfort, encouragement, and a nurturing environment for those in their care. Their dedication and tenderness shine brightly, helping to uplift the lives of those they serve.

Enrolling in the Certificate III in Individual Support opens a myriad of exciting opportunities within the industry. Graduates can pursue diverse roles such as personal care assistants, personal caregivers, and community workers. The chance to work in aged care and disability assistance services promises immense gratification and a sense of deep fulfillment. Each day in this field will be filled with meaningful interactions and the opportunity to make a positive impact on the lives of those in need. It’s a journey of compassion, growth, and personal satisfaction that awaits those who embark on this rewarding career path.