Library Services and Facilities

Ask A Librarian/Ask Advisor

Assistance is available for all GBCA and UC staff and students. Please see the Ask a Librarian / Ask Advisor information below.

Book Reviews

Please help other students and teachers by sharing your experience of how a book helped you. Please fill in a Book Review Form below and submit.

Download the PDF from the web page.

Select Tools and then Comment.

Select the large T and insert your cursor in the field you wish to write in.

When the form is complete, please save it and email it as an attachment to

Book reviews will be added to the Library Webpage within five working days.

Borrowing, Lending, Loaning and Notifications

All GBCA and UC staff and students are welcome to borrow items from the GBCA Library. Please see the Borrowing information below.

Catalogue Searching Help

For all GBCA staff and students, the Library Catalogue is available on the GBCA website. For assistance in using the Catalogue please see the How to Use the GBCA Library Catalogue information below.

For University of Canberra staff and students, UCanFind in the UC Library site provides access to journal articles, eBooks, Newspapers and is easily searched. Please see the UC UCanFind Guide to assist you.

If you need assistance with finding or using eBooks via the UC Library, this E-Books at UC Library information will guide you to be successful.

Computers, IT Support, Printers, Scanners and Photocopier

There are computers in the Library for your use. The Library provides basic IT support. For further information and support ask the Library staff or the IT support staff at the Queen St Campus Level 3 IT Service Desk or La Trobe St Level 1 IT staff.

The Library provides colour and black and white photocopying, printing and scanning services.

Printing / Photocopying Costs

  Colour one side Black & white one side Two-sided colour Two-sided black & white
A4 25 cents 10 cents 19 cents a side 9 cents a side
A3 25 cents 10 cents 19 cents a side 9 cents a side
Other 25 cents 10 cents 19 cents a side 9 cents a side

Adding Print Credit

As a new GBCA student you received $2 credit in your PaperCut printing/photocopying account. When you need more credit to print or photocopy, or to pay any Library fees, please ask the Library staff.

You can deposit the required amount to your PaperCut account in the Library by cash, or credit card via the Online Payment option on the GBCA website Use your student number and ‘Library Services” eg. u3128767 Library Services in the Customer Reference Number field. You will need to provide a copy of the receipt to show your online payment, or do the payment with the Library staff. You will be issued with a PaperCut receipt which includes your current balance. To see your printing history and payments, please ask the Library staff member.

Fines, Fees and Replacing Items

To ensure the equity of access to Library resources, fees are imposed to encourage borrowers to return items on time. Please renew or return your item on time to avoid fees, or contact the Library. Please see the Fines, Fees and Replacing items information below.

Library FAQs

Please see the Frequently Asked Questions answers below. If you have a question you would like answered, please email

Library Policy and Guidelines

To learn how to use the GBCA Library, please see the GBCA Library Guidelines information below.

Library Suggestions and Feedback

Please complete this form, save or scan it and email it or bring it in to the Library.

Renewing Items

Library users are able to renew their loans up to three times if there are no requests for the item. To learn how to renew your items, please see the Renewals information below.

Reserving Items

All GBCA and UC staff and students are welcome to reserve items from the GBCA Library. Please see the Reserving Items information below.

Returning Items

Please return your items on or before the due date to the Library. If, for any reason, the Library is not open, please return the items to reception and send an email to  to let the Library know that you have returned them. If you are unable to do so, please renew your items or contact the Library.

Study Skills

It is the intention of the Library to empower students to be successful. The Library staff do not do the work for the students in any way.

A range of regular classes are available in the library to assist you to have the skills you need to study successfully. The classes include:

  • How to study and manage time successfully
  • How to use Microsoft Excel at a basic level
  • How to communicate and work together in a team
  • How to search the Internet and evaluate the information
  • How to search databases and find journal articles
  • How to write a report
  • How to give a presentation and use Microsoft PowerPoint at a basic level
  • How to reference to avoid plagiarism
  • Exam preparation

The timetable for this semester’s classes is here. If you are unable to attend any of the scheduled classes, or would like a specific class, or a class to be given to all of your students in your classroom, please contact the Library on

Student Learning Resources

To enable you to teach yourself a range of relevant study skills, here is the open-access study skills support area from the University of Canberra

Study Skills Consultations

One on one consultations are available to be booked with the Librarian for 20 minutes. Please ensure that you bring your unit outline with you and have done the best you can to solve these queries yourself prior to requesting assistance. Assistance can be given with:

  • Understanding assessment task requirements
  • Assignment writing and structure
  • Feedback on assignment drafts (not proofreading)
  • Researching and finding journal articles and other information resources
  • Referencing and avoiding plagiarism
  • Time management, study planning and exam preparation

If you are a teacher and wish to refer a student to participate in a one on one consultation, please email the Library first on  to ensure that assistance can actually be provided for this particular situation.