Diploma of Community Services
Course outline (Domestic)
Course Code: CHC52015
What can I do with a Diploma of Community Services?
This qualification reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups, and communities.
At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management, program coordination or the development of new business opportunities.
To achieve this qualification, candidates must have completed at least 100 hours of work as detailed in the Assessment Requirements of the units of competency.
Applicants must satisfy all requirements as below:
- Successful completion of Year 11 or
- Mature aged students who can demonstrate basic level understanding of community work, or some level of vocational experience in a range of work environments in the community services industry.
Students who are unable to provide evidence to demonstrate meeting the above requirements may be interviewed or asked to undertake the language, literacy, and numeracy (LLN) skills to ascertain their existing skills.
The recommended LLN profile to enter this qualification is: ACSF level 4 for five skills: Oral, Reading, Writing, Learning and Numeracy
Vocational placement requirements:
Students are required to complete at least 100 hours of work placement as part of course requirements. We understand the industry and will assist you in finding Work Placement. GBCA work placement coordinator, GBCA trainers and the student will work collaboratively in securing a work placement. Once you are marked satisfactory in the required units, you apply for work placement by completing an online placement application form. You can indicate your availability and preferred location. We endeavour to place you in an aged care facility and/or disability facility and/or community care setting of your choice, however, we cannot guarantee this as it depends on the availability in the facilities of your preferred location. Once you submit your form, all parties will work towards securing a place for you.
Remember, Aged care facilities and/or Disability and/or community care facilities prefer students who are both flexible and reliable.
On average, it takes approximately 4 weeks to secure a work placement.
The Fair Work Act 2009, under the definition of Vocational Placement in section 12 outlines the rules restricting unpaid work. The Fair Work Ombudsman provides a clear explanation of these rules in the Internships, Vocational Placements & Unpaid Work Fact Sheet.
Due to the requirement to complete the vocational placement, a final outcome for each unit would not be provided until the relevant component of vocational placement had been completed.
Students are required to bring their own laptop with Microsoft Office 2007 or a later version installed for face to face classes.
How long does it take to do Diploma of Community Services?
This course is delivered during a maximum duration of 52 weeks, including term breaks and public holidays
2 sessions per week
Questions, Case studies, Presentation, Project, Portfolio, work placement project and work placement observation.
Is this Course Government Funded?
This course is delivered with Victorian and Commonwealth Government funding under the Skills First Program. Individuals with disabilities are encouraged to apply for training subsidised through the Skills First Program.
For more information about our government-funded courses, please visit The Skills Funding Page
Can I Study Diploma of Community Services Online? Yes, You Can!
GBCA is currently offering students the option to study Diploma of Community Services Online or on-campus during the pandemic.
|Unit Code||Unit Name|
|CHCCCS007||Develop and implement service programs|
|CHCCOM003||Develop workplace communication strategies|
|CHCDEV002||Analyse impacts of sociological factors on clients in community work and services|
|CHCDIV003||Manage and promote diversity|
|CHCLEG003||Manage legal and ethical compliance|
|CHCMGT005||Facilitate workplace debriefing and support processes|
|CHCPRP003||Reflect on and improve own professional practice|
|HLTWHS004||Manage work health and safety|
|CHCCCS004||Assess co-existing needs|
|CHCCSM004||Coordinate complex case requirements|
|CHCCSM005||Develop, facilitate and review all aspects of case management|
|CHCCSM006||Provide case management supervision|
|CHCDIV001||Work with diverse people|
|CHCCSL002||Apply specialist interpersonal and counselling interview skills|
|CHCDEV003||Analyse client information for service planning and delivery|
|CHCCDE007||Develop and provide community projects|