Diploma of Community Services

Diploma of Community Services - GBCA

Diploma of Community Services

Domestic Students

Course outline (Domestic)

Course Code: CHC52015

What can I do with a Diploma of Community Services?

This qualification reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups, and communities.

At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management, program coordination or the development of new business opportunities.

To achieve this qualification, candidates must have completed at least 100 hours of work as detailed in the Assessment Requirements of the units of competency.

Entry requirements

Applicants must satisfy all requirements as below:

Academic requirement:

  • Successful completion of Year 11 or
  • Mature aged students who can demonstrate basic level understanding of community work, or some level of vocational experience in a range of work environments in the community services industry.

Students who are unable to provide evidence to demonstrate meeting the above requirements may be interviewed or asked to undertake the language, literacy, and numeracy (LLN) skills to ascertain their existing skills. 

The recommended LLN profile to enter this qualification is: ACSF level 4 for five skills: Oral, Reading, Writing, Learning and Numeracy

Vocational placement requirements:

Students are required to complete at least 100 hours of work placement as part of course requirements. We understand the industry and will assist you in finding Work Placement. GBCA work placement coordinator, GBCA trainers and the student will work collaboratively in securing a work placement. Once you are marked satisfactory in the required units, you apply for work placement by completing an online placement application form. You can indicate your availability and preferred location. We endeavour to place you in an aged care facility and/or disability facility and/or community care setting of your choice, however, we cannot guarantee this as it depends on the availability in the facilities of your preferred location. Once you submit your form, all parties will work towards securing a place for you.
Remember, Aged care facilities and/or Disability and/or community care facilities prefer students who are both flexible and reliable.
On average, it takes approximately 4 weeks to secure a work placement.

The Fair Work Act 2009, under the definition of Vocational Placement in section 12 outlines the rules restricting unpaid work. The Fair Work Ombudsman provides a clear explanation of these rules in the Internships, Vocational Placements & Unpaid Work Fact Sheet.  

Due to the requirement to complete the vocational placement, a final outcome for each unit would not be provided until the relevant component of vocational placement had been completed.

Material requirement:

Students are required to bring their own laptop with Microsoft Office 2007 or a later version installed for face to face classes.

How long does it take to do Diploma of Community Services?

Course duration:

This course is delivered during a maximum duration of 52 weeks, including term breaks and public holidays

Schedule:

2 sessions per week

Assessment methods

Questions, Case studies, Presentation, Project, Portfolio, work placement project and work placement observation.

Is this Course Government Funded?

This course is delivered with Victorian and Commonwealth Government funding under the Skills First Program. Individuals with disabilities are encouraged to apply for training subsidised through the Skills First Program.

For more information about our government-funded courses, please visit The Skills Funding Page

Can I Study Diploma of Community Services Online? Yes, You Can!

GBCA is currently offering students the option to study Diploma of Community Services Online or on-campus during the pandemic.

Unit CodeUnit Name
CHCCCS007Develop and implement service programs
CHCCOM003 Develop workplace communication strategies
CHCDEV002Analyse impacts of sociological factors on clients in community work and services
CHCDIV003Manage and promote diversity
CHCLEG003Manage legal and ethical compliance
CHCMGT005Facilitate workplace debriefing and support processes
CHCPRP003Reflect on and improve own professional practice
HLTWHS004Manage work health and safety
CHCCCS004Assess co-existing needs
CHCCSM004Coordinate complex case requirements
CHCCSM005Develop, facilitate and review all aspects of case management
CHCCSM006Provide case management supervision
CHCDIV001Work with diverse people
CHCCSL002Apply specialist interpersonal and counselling interview skills
CHCDEV003Analyse client information for service planning and delivery
CHCCDE007Develop and provide community projects

Course Factsheet

Course Accreditations

Nationally Recognised Training
Australian Qualification Framework

Apply Now To Study
Diploma of Community Services

Diploma of Interpreting (Spanish-English) Student - Study with GBCA

Certificate IV in Disability

Certificate IV in Disability - GBCA

Certificate IV in Disability

Course outline

Course Code: CHC43115

What can I do with a Certificate IV in Disability?

This qualification reflects the role of workers in a range of community settings and clients’ homes, who provide training and support in a manner that empowers people with disabilities to achieve greater levels of independence, self-reliance, community participation and wellbeing. Workers promote a person-centred approach, work without direct supervision and may be required to supervise and/or coordinate a small team.

To achieve this qualification, the candidate must have completed at least 120 hours of work as detailed in the assessment requirements of the units of competency

Entry requirements

Applicants must satisfy all requirements as below:

Academic requirement:

  • Satisfactory numeracy and literacy skills to undertake this course (ACSF level 3), or
  • Mature age and have sufficient work experience to successfully undertake this course

Vocational placement requirements:

Students are required to complete at least 120 hours of work placement as part of course requirements. We understand the industry and will assist you in finding Work Placement. GBCA work placement coordinator, GBCA trainers and the student will work collaboratively in securing a work placement. Once you are marked satisfactory in the required units, you apply for work placement by completing an online placement application form. You can indicate your availability and preferred location. We endeavour to place you in an aged care facility and/or disability facility and/or community care setting of your choice, however we cannot guarantee this as it depends on the availability in the facilities of your preferred location.


Once you submit your form, all parties will work towards securing a place for you.
Remember, Aged care facilities and/or Disability and/or community care facilities prefer students who are both flexible and reliable.
On average, it takes approximately 4 weeks to secure work placement.

The Fair Work Act 2009, under the definition of Vocational Placement in section 12 outlines the rules restricting unpaid work. The Fair Work Ombudsman provides a clear explanation of these rules in the Internships, Vocational Placements & Unpaid Work Fact Sheet.  

Due to the requirement to complete vocational placement, a final outcome for each unit would not be provided until the relevant component of vocational placement had been completed.

Material requirement:

Students are required to bring their own laptop with Microsoft Office 2007 or a later version installed for face to face classes.

How long does it take to do Certificate IV in Disability?

Course duration:

This course is delivered during a maximum duration of 52 weeks, including term breaks and public holidays

Schedule:

2 sessions per week

Assessment methods

Questions, Case studies, Presentation, Project, Portfolio, work placement project and work placement observation.

Is this Course Government Funded?

This course is delivered with Victorian and Commonwealth Government funding under the Skills First Program. Individuals with disabilities are encouraged to apply for training subsidised through the Skills First Program.

For more information about our government-funded courses, please visit The Skills Funding Page

Can I Study Certificate IV in Disability Online? Yes, You Can!

GBCA is currently offering students the option to study Certificate IV in Disability Online or on-campus during the pandemic.

Unit CodeUnit Name
CHCCCS015Provide individualised support
CHCDIS002 Follow established person-centred behaviour supports
CHCDIS005Develop and provide person-centred service responses
CHCDIS007 Facilitate the empowerment of people with disability
CHCDIS008 Facilitate community participation and social inclusion
CHCDIS009 Facilitate ongoing skills development using a person-centred approach
CHCDIS010 Provide person-centred services to people with disability with complex needs
CHCDIV001Work with diverse people
CHCLEG003Manage legal and ethical compliance
HLTAAP001Recognise healthy body systems
HLTWHS002Follow safe work practices for direct client care
CHCCCS005Conduct individual assessments
CHCAGE003Coordinate services for older people
CHCCCS019Recognise and respond to crisis situations

Course Factsheet

Course Accreditations

Nationally Recognised Training
Australian Qualification Framework

Apply Now To Study
Certificate IV in Disability

Diploma of Interpreting (Spanish-English) Student - Study with GBCA

Certificate III in Individual Support

Certificate III in Individual Support - GBCA

Certificate III in
Individual Support

Domestic Students

Course outline (Domestic)

Course Code: CHC33015

What can I do with a Certificate III in Individual Support?

This qualification reflects the role of workers in the community and/or residential setting who follow an individualised plan to provide person-centred support to people who may require support due to ageing. Work involves using discretion and judgement in relation to individual support as well as taking responsibility for own outputs.  Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support. Graduates from this program can work as personal care worker, aged and disability support worker in: Aged care centres, nursing homes, retirement villages, residential aged care facilities or home care.

To achieve this qualification, candidates must have completed both theory assessments and at least 120 hours of work as detailed in the assessment requirements of the units of competency.

Entry requirements

Entry requirements:

  • Satisfactory numeracy and literacy skills to undertake this course, or
  • Mature age and have sufficient work experience to successfully undertake this course

Vocational placement requirements:

Before commencing vocational placement, all students must process a current Police Check and complete the simulation tasks for units:

  • CHCCCS011 Meet personal support needs
  • HLTWHS002 Follow safe work practices for direct client care
  • HLTINF001 Comply with infection prevention and control policies and procedures

Students are required to complete at least 120 hours of work placement as part of course requirements. We understand the industry and will assist you in finding Work Placement. GBCA work placement coordinator, GBCA trainers and the student will work collaboratively in securing a work placement.

Once you are marked satisfactory in the required units, you apply for work placement by completing an online placement application form. You can indicate your availability and preferred location. We endeavour to place you in an aged care facility and/or disability facility and/or community care setting of your choice, however, we cannot guarantee this as it depends on the availability in the facilities of your preferred location.

Once you submit your form, all parties will work towards securing a place for you.
Remember, Aged care facilities and/or Disability and/or community care facilities prefer students who are both flexible and reliable.
On average, it takes approximately 4 weeks to secure a work placement.

The Fair Work Act 2009, under the definition of Vocational Placement in section 12 outlines the rules restricting unpaid work. The Fair Work Ombudsman provides a clear explanation of these rules in the Internships, Vocational Placements & Unpaid Work Fact Sheet.  

Due to the requirement to complete the vocational placement, a final outcome for each unit would not be provided until the relevant component of vocational placement had been completed.

How long does it take to do Certificate III in Individual Support?

Course duration:

The course will be delivered over a maximum of 52 weeks including holidays

Schedule: 2 session per week

Assessment methods

Written Questions, Cultural research, Roleplay, Culture Reflections, Case studies, Workplace Observation, Simulation task, Workplace Improvements, Work placement project, Project, workplace Journal and portfolio, Work placement Task, Supervisor report.

Can I Study Certificate III in Individual Support Online? Yes You Can!

GBCA is currently offering students the option to study Certificate III in Individual Support Online or on-campus during the pandemic.

You can also study this course in blended delivery mode (Online and Face to Face) or on-campus as well.

Is this Course Government Funded?

This course is delivered with Victorian and Commonwealth Government funding under the Skills First Program. Individuals with disabilities are encouraged to apply for training subsidised through the Skills First Program.

For more information about our government-funded courses, please visit The Skills Funding Page

CHCCCS015Provide individualised support
CHCCCS023Support independence and wellbeing
CHCCOM005Communicate and work in health or community services
CHCDIV001Work with diverse people
CHCLEG001Work legally and ethically
HLTAAP001Recognise healthy body systems
HLTWHS002Follow safe work practices for direct client care
CHCAGE001Facilitate the empowerment of older people
CHCAGE005Provide support to people living with dementia
CHCCCS011Meet personal support needs
CHCDIS002Follow established person-centred behaviour supports
CHCCCS006Facilitate individual service planning and delivery
HLTINF001Comply with infection prevention and control policies and procedures

Course Factsheet

Course Accreditations

Nationally Recognised Training
Australian Qualification Framework

Apply Now To Study
Certificate III in Individual Support

Diploma of Interpreting (Spanish-English) Student - Study with GBCA