Embarking on a career as a support worker is both rewarding and impactful. However, it comes with great responsibilities for the individuals you support. In this blog, we will explore the five main responsibilities and obligations of support staff working in aged care or disability care. Keep reading to find out more!
1. Personal Care and Support
Support workers assist clients with personal tasks they may not be able to do independently, always with the utmost respect. These tasks may include hygiene activities such as showering, toileting, and dressing, and helping clients maintain their appearance. Additionally, support workers often assist with domestic tasks like cooking, cleaning, and meal preparation, and they may accompany clients to appointments and outings.
It is crucial for support workers to avoid judgement or belittlement. Their primary goal is to make everyday tasks easier and help care receivers lead the lives they want.
2. Emotional and Social Support
A support worker’s responsibilities extend beyond completing daily tasks; they also provide emotional and social support. By creating a safe and secure environment, support workers allow care receivers to relax, discuss their issues, and feel understood. This environment fosters open communication, enabling support workers to offer advice and emotional support.
Support workers should be able to identify triggers and stressors affecting their clients and propose coping strategies where appropriate. Additionally, they can provide social support by organising outings, such as trips to the supermarket, or group activities, like park visits, to foster friendships and social connections.
3. Promoting Independence
While assisting with daily tasks is important, support workers also have the responsibility to impart knowledge and skills that help care receivers develop independence. Encouraging decision-making and collaboration is key to this process.
Support workers should lead with positivity, as emotions like hope and happiness are contagious and can make it easier for individuals to embrace change and build independence. This responsibility is vital for enhancing the quality of life of those they support and aiding them in improving their prospects.
4. Documentation and Reporting
Support workers are required to keep up-to-date documentation and reports, including incident reports, medication logs, concerns, progress made by the client, and relevant interactions. Accurate documentation is essential for planning future care and making informed decisions. As support workers are legally responsible for providing truthful and accurate documentation, it is essential that these reports are current and correct.
5. Healthcare Support
Support workers may assist with the administration of medication, interpreting medication charts, checking dosage requirements, maintaining hygiene and safety, and avoiding medication errors. The scope of healthcare responsibilities can vary but may include ensuring that clients take their necessary medication.
As we have shared, the five main responsibilities of a support worker encompass multiple aspects and require a diverse skill set. If you are an aspiring caregiver, it is essential to undergo a training program that equips you with the necessary knowledge and skills. Enrol in GBCA’s Certificate III in Individual Support and Certificate IV in Disability Support to embark on a rewarding career as a support worker today!
