Diploma of Community Services
Course outline (Domestic)
Course Code: CHC52021
Course Description:
This qualification reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups, and communities.
At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management, program coordination or the development of new business opportunities.
To achieve this qualification, candidates must have completed at least 200 hours of work as detailed in the Assessment Requirements of the units of competency.
Entry requirements
There are no set requirements for this course. It is recommended that domestic students would meet one of below requirements:
• Satisfactory numeracy and literacy skills to undertake this course, or
• Mature age and have sufficient work experience to successfully undertake this course, or
satisfactory complete year 12.
Domestic applicants will undertake the language, literacy and numeracy test and the digital skill test as part of the Pre-Training Review.
It is recommended that students have prior knowledge and experience in age/ disability care environments prior to enrolling into this course.
Vocational placement requirements:
Students are required to complete at least 200 hours of work placement as part of course requirements. We understand the industry and will assist you in finding Work Placement. GBCA work placement coordinator, GBCA trainers and the student will work collaboratively in securing a work placement. Once you are marked satisfactory in the required units, you apply for work placement by completing an online placement application form. You can indicate your availability and preferred location. We endeavour to place you in an aged care facility and/or disability facility and/or community care setting of your choice, however we cannot guarantee this as it depends on the availability in the facilities of your preferred location.
Once you submit your form, all parties will work towards securing a place for you.
Remember, Aged care facilities and/or Disability and/or community care facilities prefer students who are both flexible and reliable. On average, it takes approximately 4 weeks to secure work placement.
The Fair Work Act 2009, under the definition of Vocational Placement in section 12 outlines the rules
restricting unpaid work.
The Fair Work Ombudsman provides a clear explanation of these rules in the Internships, Vocational Placements & Unpaid Work Fact Sheet.
Due to the requirement to complete vocational placement, a final outcome for each unit would not be provided until the relevant component of vocational placement had been completed.
Course duration:
64 weeks (including 10 weeks for vocational placement and 12 weeks term breaks and holidays)
Schedule:
2 sessions per week
(Start term 2 2024)
Assessment methods
Questions, Case studies, Presentation, Project, Portfolio, work placement project and work placement observation
Government funding:
This course is delivered with Victorian and Commonwealth Government funding under the Skills First Program. Individuals with disabilities are encouraged to apply for training subsidised through the Skills First Program. Domestic students may be eligible for subsidised training.
Delivery mode:
Blended learning between face to face and online.
Potential job opportunities for graduates for Diploma of Community Services course include:
- Child or Youth Residential Care Assistant
- Community Worker
- Drug and Alcohol Counsellor
- Family and Marriage Support Officer
- Family Support Worker
- Social Worker
- Welfare Worker
- Youth Worker
- Case manager
Unit Code | Unit Name |
CHCCCS007 | Develop and implement service programs |
CHCDEV005 | Analyse impacts of sociological factors on people in community work and services |
CHCCCS004 | Assess co-existing needs |
CHCDIV001 | Work with diverse people |
CHCLEG003 | Manage legal and ethical compliance |
CHCMGT005 | Facilitate workplace debriefing and support processes |
CHCPRP003 | Reflect on and improve own professional practice |
HLTWHS003 | Maintain work health and safety |
CHCCSM013 | Facilitate and review case management |
CHCDFV001 | Recognise and respond appropriately to domestic and family violence |
CHCCCS019 | Recognise and respond to crisis situations |
CHCDIV002 | Promote Aboriginal and/or Torres Strait Islander cultural safety |
CHCCSM012 | Coordinate complex case requirements |
CHCCSM014 | Provide case management supervision |
CHCCSM009 | Facilitate goal-directed planning |
Course Duration:
64 weeks (including 10 weeks for vocational placement and 12 weeks term breaks and holidays)
Schedule:
2 Sessions per week
Delivery Mode: Blended learning / virtual classroom / on campus
Location #1: GBCA (Latrobe St Campus) 337-339 La Trobe Street Melbourne 3000 VIC
Location #2: Queens St Campus (338 Queens street, Melbourne 3000 VIC)
Course Factsheet
Course outline (International)
Course Code: CHC52021 | CRICOS Code: 113761H
Course Description:
This qualification reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups, and communities.
At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management, program coordination or the development of new business opportunities.
To achieve this qualification, candidates must have completed at least 200 hours of work as detailed in the Assessment Requirements of the units of competency.
Entry requirements
Applicants must satisfy all requirements as below:
Academic:
- Successful completion of Year 11 or
- Mature aged students who can demonstrated basic level understanding of community work, or some level of vocational experience in a range of work environment in the community services industry.
- Minimum of IELTS 5.5 (no band less than 5) or equivalent, or
- Satisfactory outcome for Internal English placement, or
- Successfully complete the GBCA English course/s to meet the English requirements of the intended course.
- Students who are unable to provide evidence to demonstrate meeting the above English requirement may be interviewed or asked to undertake the language, literacy and numeracy (LLN) skills to ascertain their existing skills.
It is recommended that students have prior knowledge and experience in age/ disability care environments prior to enrolling into this course.
Vocational placement requirements:
Students are required to complete at least 200 hours of work placement as part of course requirements. We understand the industry and will assist you in finding Work Placement. GBCA work placement coordinator, GBCA trainers and the student will work collaboratively in securing a work placement. Once you are marked satisfactory in the required units, you apply for work placement by completing an online placement application form. You can indicate your availability and preferred location. We endeavour to place you in an aged care facility and/or disability facility and/or community care setting of your choice, however we cannot guarantee this as it depends on the availability in the facilities of your preferred location.
Once you submit your form, all parties will work towards securing a place for you.
Remember, Aged care facilities and/or Disability and/or community care facilities prefer students who are both flexible and reliable. On average, it takes approximately 4 weeks to secure work placement.
The Fair Work Act 2009, under the definition of Vocational Placement in section 12 outlines the rules
restricting unpaid work.
The Fair Work Ombudsman provides a clear explanation of these rules in the Internships, Vocational Placements & Unpaid Work Fact Sheet.
Due to the requirement to complete vocational placement, a final outcome for each unit would not be provided until the relevant component of vocational placement had been completed.
Course duration:
64 weeks (including 10 weeks for vocational placement and 12 weeks term breaks and holidays)
Schedule:
International students undertaking a vocational course in Australia are expected to undertake a full-time study load (a minimum 20 scheduled course contact hours per week. This may include up to 6 hours of online/distance learning. GBCA does not offer online/distance learning to the vocational placement component of a course).
(Start term 2 2024)
Assessment methods
Questions, Case studies, Presentation, Project, Portfolio, work placement project and work placement observation
Delivery mode:
Blended learning between face to face and online.
Potential job opportunities for graduates for this course include:
- Child or Youth Residential Care Assistant
- Community Worker
- Drug and Alcohol Counsellor
- Family and Marriage Support Officer
- Family Support Worker
- Social Worker
- Welfare Worker
- Youth Worker
- Case manager
Unit Code | Unit Name |
CHCCCS007 | Develop and implement service programs |
CHCDEV005 | Analyse impacts of sociological factors on people in community work and services |
CHCCCS004 | Assess co-existing needs |
CHCDIV001 | Work with diverse people |
CHCLEG003 | Manage legal and ethical compliance |
CHCMGT005 | Facilitate workplace debriefing and support processes |
CHCPRP003 | Reflect on and improve own professional practice |
HLTWHS003 | Maintain work health and safety |
CHCCSM013 | Facilitate and review case management |
CHCDFV001 | Recognise and respond appropriately to domestic and family violence |
CHCCCS019 | Recognise and respond to crisis situations |
CHCDIV002 | Promote Aboriginal and/or Torres Strait Islander cultural safety |
CHCCSM012 | Coordinate complex case requirements |
CHCCSM014 | Provide case management supervision |
CHCCSM009 | Facilitate goal-directed planning |
Course Duration:
64 weeks (including 10 weeks for vocational placement and 12 weeks term breaks and holidays)
Schedule:
International students undertaking a vocational course in Australia are expected to undertake a full-time study load (a minimum 20 scheduled course contact hours per week. This may include up to 6 hours of online/distance learning. GBCA does not offer online/distance learning to the vocational placement component of a course).
Internal face to face / virtual classroom via Zoom during COVID lockdown
Location #1: GBCA (Latrobe St Campus) 337-339 La Trobe Street Melbourne 3000 VIC
Location #2: Queens St Campus (338 Queens street, Melbourne 3000 VIC)